FAQ
BELOW, YOU'LL FIND ANSWERS TO SOME OF THE MOST COMMONLY ASKED QUESTIONS. IF YOU NEED FURTHER ASSISTANCE, FEEL FREE TO REACH OUT TO OUR CUSTOMER SUPPORT TEAM—BECAUSE YOUR SATISFACTION IS OUR PRIORITY.
Can I get on your waitlist, and how does it work?
Yes you could, we produce only a small number of puppies each year. If you're interested in one, please reach out for a consultation and to join our waitlist. Our main goal is ensuring every puppy finds the perfect forever home.
What documents will I receive with my Shiba?
You will receive:Dogs Pedigree Papers, Vaccination Certificate, Microchip Registration Details, Veterinarian Health Certificate, Fit to Fly Certificate (only for puppies traveling by air to their new home)
How long does shipping take?
Shipping times vary based on your location. International shipping may take 14-16 days before air freight. For more details, please reach us.
Do you offer international shipping?
Yes, we ship worldwide! Please note that shipping costs and delivery times may vary depending on your location. You can check specific shipping details at checkout.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other popular payment methods like Apple Pay, Google Pay and Wise.
Are your puppies ethically raised?
Yes, we are committed to ethical practices. We work with quality breeders to ensure no even a single puppy is abandoned.
Do Shiba shed?
Yes, Shiba shed their coat twice a year. Some jokingly say they shed "twice a year, for six months each time," but that's an exaggeration. When they do shed, expect a mess—Shiba hair will be everywhere, even in rooms they rarely visit. We're not trying to deter you, just making sure you're ready!